How to Manage Comments and Reactions Based on Blogs

This document explains how to manage blog comments and reactions from the backend dashboard. It covers the complete moderation workflow, including publishing and replying to comments, filtering comments and reactions by date, analyzing engagement, and safely deleting comments using the Trash system. This process helps maintain content quality, user engagement, and moderation control across all blogs.

Overview

By following this document, you will be able to:

• Access blog comments and reactions

• Publish or unpublish user comments

• Reply to comments from the backend

• Analyze comments and reactions by blog

• Filter comments and reactions by custom date range

• Soft delete, restore, or permanently delete comments

Access Blog Comments & Reactions

Step 1: Open Blogs

From the Admin Dashboard, click Blogs.

Step 2: Click “Manage Comments”

Open Manage Comments to view:

• User-submitted comments

• Blog-wise reactions

• Moderation actions

Publish & Reply to Comments

Step 3: Publish a Comment

Review the comment list:

• Click Publish to make a comment visible on the frontend

• Leave it unpublished if it is not relevant

Step 4: Reply to a Comment

Click the Edit icon to reply to a user comment.

Step 5: Write the Reply

Use the editor to write your response.
You can apply formatting such as:

• Headings (H1, H2)

• Bold or italic text

• Links

Step 6: Send the Reply

Click Send to publish the reply.

• The reply appears under the original comment

• Users can also reply from the frontend comment form

Step 7: Unpublish a Reply (If Needed)

To hide a reply, click the Unpublish icon.

View Comments by Blogs

Step 8: Switch List Type

From List Type, select Comments by Blogs to group comments blog-wise.

Step 9: Set Pagination to All

Change pagination to All so filters apply across all blogs.

Filter Comments by Date

Step 10: Open Date Selector

Click the Custom Date Selector.

Step 11: Choose Date Range

You can select:

• Yesterday

• This Week

• This Month

• This Year

• Last Year
  Or define a custom range.

Step 12–16: Define Custom Range

Select:

• Start Year

• Start Date

• End Month

• End Year

• End Date

Step 17: Apply Filter

Click Done to apply the date filter.

Step 18: Review Filtered Results

Blogs now appear with comment counts for the selected period.

Step 19–21: View Comment Details

Click Edit to view all comments and replies for a blog.
You can:

• Edit replies

• Unpublish replies

• Remove replies

Close the popup using × when done.

Analyze Reactions by Date

Step 22: Switch to Reactions

From List Type, select Reactions by Blogs.

Step 23: Set Pagination & Date Filter

Set pagination to All, then open the Custom Date Selector.

Step 24–25: Apply Date Range

Follow the same steps used for comments and click Done.

Step 26: Review Reaction Analytics

Filtered reaction data is displayed with total reaction counts per blog.

Delete & Manage Comments (Trash)

Step 27: Delete a Comment

Click the Delete icon next to a comment.

Step 28: Confirm Soft Delete

Click Delete Comment.

• The comment moves to Trash

• It remains there for 30 days

Step 29: Permanently Delete or Restore

Open Trash from the Show dropdown.
You can:

• Restore the comment

• Permanently delete it manually

Step 30: Automatic Cleanup

If no action is taken, trashed comments are automatically deleted after 30 days.

Important Notes

• Always review comments before publishing

• Use date filters to audit engagement trends

• Reply professionally to maintain brand credibility

• Prefer soft delete before permanent removal

• Regularly review Trash to avoid accidental data loss

Summary

By following this workflow, users can effectively moderate blog comments, publish or hide comments as needed, analyze reactions and engagement by date, safely delete or restore comments, and maintain a healthy and trustworthy comment system across all blogs.